We accept all major credit cards including American Express, Diners Club, MasterCard, Discover and Visa.
We do not accept any Prepaid Cards, Visa Electron Cards, Electronic Use Only Cards, Maestro Cards, checks or Cash .
The amount that will be authorized includes the rental price as well as all additional charges, security deposits, security deposit holds, and extras.
OrcasCars.com has a strict NO PET POLICY. Any violation of this policy will result in a charge of all associated fees as listed in your Rental Agreement.
Reservation Policies
By booking on OrcasCars.com, the payment will be charged before the start of rental with the estimated total amount of the rental (rental charge plus any other agreed charges and taxes for the full agreed rental period). The driver and confirmed method of payment shall be finalized at the time of reservation and cannot be changed. The confirmed method of payment has to be valid and available for presentation at the time of pick up and is subject to the conditions of payment above. All extra costs that occur during the car rental will be charged to this payment method. A refund shall not be issued for non-collection of the vehicle, the vehicle being collected late or returned early.
A 10% cancellation fee will be charged for all reservation cancellations. Once your payment is submitted, our credit card processor and bank charges us fees immediately. This 10% fee covers our hard costs.
Reservations canceled 48 hours before the designated pickup time will be charged the above mentioned 10% cancellation fee in addition to 1 full day rental amount.
Reservations canceled within 48 hours of the designated pickup time will not be refunded.
If you fail to cancel your reservation prior to the Pick Up Time and do not collect the vehicle on the Pick-Up Date, or if you fail to comply with the Terms of the Rental Agreement, no portion of the prepaid amount will be refunded.
Refunds will go back on the card that the original reservation was made on.
Rebooking and cancellations can be made online or by email hello@orcascars.com
